Frequently Asked Questions
Everything you need to know about Nebroo Hearing Aids.
Do I need a prescription to purchase Nebroo Hearing Aids?
No, our hearing aids are designed as over-the-counter (OTC) devices, allowing you to purchase them directly without a medical prescription or professional fitting.
How long does shipping take for my order?
We process orders within 1-2 business days. Standard shipping typically takes 5-7 business days, while expedited options are available at checkout for faster delivery.
What is your return policy?
We offer a 45-day risk-free trial. If you are not completely satisfied with your purchase, you can return the device for a full refund, provided it is in its original condition and packaging.
Are Nebroo Hearing Aids rechargeable?
Yes, all our modern models feature long-lasting rechargeable batteries. A single charge provides up to 24 hours of continuous use, and the portable charging case offers additional power on the go.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through partners like Affirm or Klarna.
Do your products come with a warranty?
Every Nebroo hearing device includes a 1-year manufacturer's warranty that covers defects in materials and workmanship under normal use.