Returns & Exchanges
At Nebroo Hearing Aids, we want you to be completely satisfied with your purchase. If your item is not the perfect fit, you can return or exchange it within 30 days of delivery.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Attach the Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing